How does Walmart Lag-Time Actually Work?

If you're just getting your new Walmart Marketplace account setup, then you're going to want to set your Lag-Time in bulk. Walmart expects fast lead times, and that usually reflects in the first order when you see that they want you to ship the item out of the door the same day. Competing with Amazon means taking extreme measures, but this one is tough. I'm going to show you the very few options you have to buy yourself as much time as possible to provide tracking numbers back to Walmart for your shipped order.

Lag-Time Options

Walmart Marketplace allows for bulk lag-time changes on a per-product basis. However, you have the option of "0" (Same Day) or "1" (Next Day). You can change everything to "1," which is the maximum time allowed by default for all Walmart Marketplace accounts.

The second option is to reach out to Walmart and send them a "Request Lag Time Exceptions." You can find documentation on what to expect here.

Just Add "2" or "3" To Your Listing?

No! If you add any value other than "0" or "1" to your listing, then the system automatically defaults the listing to "0" (Same Day). This means you need to provide a tracking number to Walmart for that order the same day if the order came in before the 2 PM cutoff.

If you have additional questions about this, then reach out to us anytime. We can bulk upload the Lag-Time for you to your Walmart Seller Center account.

Common Questions and Answers

Q: What is Walmart lag time?

A: Lag time is the number of business days between when an order is placed and when it is shipped. It helps manage customer expectations regarding shipping times.

Q: How can I set or adjust lag time for my products on Walmart Marketplace?

A: Log in to Walmart Seller Center, navigate to Items, select the product, and adjust the lag time in the Shipping section.

Q: Why is managing lag time important for Walmart sellers?

A: Properly managing lag time ensures customers receive accurate delivery estimates, which can enhance satisfaction and reduce negative feedback.

Q: Can I set different lag times for different products?

A: Yes, you can customize lag time for each product based on its availability and shipping requirements.

Q: How does lag time affect my seller performance metrics?

A: Accurate lag time settings help maintain good seller performance metrics by reducing late shipments and improving customer satisfaction.