How To Provide Walmart Seller Center Staff Access

NOTE: DO NOT USE OUR @PELICANCOMMERCE.COM EMAIL ADDRESS TO PROVIDE ACCESS. YOU WILL BE PROVIDED A SPECIAL EMAIL BY YOUR PROJECT MANAGER. READ BELOW!

There are a few things to know if you're trying to provide access to Walmart Marketplace.

• Walmart requires a unique email address that is not already in use with another Walmart seller account.
• Do not assign access to our email address or your project manager's email address.
• You will be provided a unique email address to provide us access to by your project manager.

What You Need To Do

Step 1: Log in to your Walmart Seller Center account.

Step 2: Head up to the "Settings" area in the header area of the admin and hover your mouse over "Settings," then go down to "User Management" and open this page.

Step 3: Click on the button "Add New User" Enter the "First Name" as PELICAN, "Last Name," COMMERCE "Email" (use the email provided to you by your Pelican Commerce project manager," "Role," select ADMIN and then click "Add User" button.

Step 4: We'll take it from here. We get an email from Walmart with password and security questions and will add that to our secure project management system for our team to use during your project.

You're all set! If you have questions then reach out to us anytime.

Common Questions and Answers

Q: How do I add a user to my Walmart seller account?

A: To add a user, log in to Walmart Seller Center, navigate to “Settings” > “User Management,” and click “Add New User.” Fill in the required details, assign appropriate roles, and the new user will receive an email invitation to join.

Q: Can I have multiple Walmart seller accounts?

A: Walmart typically allows one seller account per business. Multiple accounts may be permitted under specific circumstances, but prior approval from Walmart is required.

Q: What roles can I assign to new users?

A: You can assign various roles such as Admin, Full Access, Order Management, and Inventory Management, depending on the tasks the new user will handle. Each role comes with specific permissions and access levels.

Q: How do I manage user permissions in Walmart Seller Center?

A: In the “User Management” section, you can edit user permissions by selecting the user and adjusting their roles. Ensure that each user has the necessary access to perform their duties without compromising account security.

Q: What should I do if a user cannot access their account?

A: Ensure the user has accepted the email invitation and completed the setup process. If issues persist, verify that their email address is unique and not associated with another Walmart seller account. Contact Walmart support for further assistance if needed.

Additional Tips

• Regular Review: Regularly review and update user permissions to ensure your team has the appropriate access.

• Training: Provide training for new users to familiarize them with Walmart Seller Center functionalities.

• Security: Maintain strong password practices and monitor account activity to enhance security.