How to accept Shopify "Staff Access" and create your account

If you're accepting staff access to your new Shopify store, then read below for more clarity on how Shopify's (Single Login) works and how to accept the invitation to your new store.

You've Received An Invitation

If you've received an invitation email like the one below, then click on the "Create staff account" button in your email.

You'll now be directed to a screen on Shopify, where you can create a new account. Fill in the email, first and last name, password fields, and then click the "Create Account" button to finalize your new access.

Shopify Says My Email Is Already In-Use OR They're Asking Me To Login

It's common that if you have ever gone through a Shopify 14-day trial or if you've ever been invited to another Shopify store, that you already have an account. Shopify combines all stores into a single login to make it easy to manage multiple accounts. Try logging in with your existing login information or click the "forgot password?" link and fill out the form to reset your password used for the specific email address shown. Then try logging in using your new password.

If you already had an account or were previously invited to another Shopify account, then once logged in, you'll see in the upper left-hand corner a drop-down menu showing each store that you have access to. You can flip between these stores by clicking on the store name.

If you need any further help setting up your new staff login, then reach out to your Pelican Commerce project manager anytime.

Common Questions and Answers

Q: How do I accept a staff access invitation in Shopify?

A: When you receive a staff access invitation via email, click the “Create account” button. Follow the instructions to set up your account by entering your name, creating a password, and confirming your email address.

Q: What information do I need to provide to create a staff account?

A: To create a staff account, you’ll need to provide your full name, email address, and create a secure password. You may also need to verify your email.

Q: What permissions can be assigned to a staff account?

A: Staff accounts can have various permissions based on roles such as managing orders, products, settings, or full admin access. The store owner can customize permissions for each staff member.

Q: Can I change the permissions of a staff account after it’s created?

A: Yes, the store owner or an admin with the necessary permissions can modify staff account permissions at any time through the Shopify admin settings.

Q: What should I do if I didn’t receive the staff access invitation email?

A: Check your spam or junk folder. If the email is not there, ask the store owner to resend the invitation or verify your email address.

Additional Tips

• Security: Use a strong password and enable two-factor authentication for added security.

• Roles: Clearly define roles and responsibilities to ensure efficient store management.

• Support: Contact Shopify support if you encounter any issues with accepting the invitation or setting up your account.