How to provide access to Walmart's Seller Center

There are a few things to know if you're trying to provide access to Walmart Marketplace. Specifically, to an agency like Pelican Commerce that works with hundreds of client logins to Walmart.

• Walmart requires a unique email address that is not already in use with another Walmart seller account.
• Your primary email address to the Walmart Seller Center account will need to verify this new access.

What This Means For You

This means if you are trying to provide access to an agency (like Pelican Commerce), then you will need to assign this new Walmart Seller Center account to one of your existing email addresses to create the account.

Why

Some agencies (like Pelican Commerce) already have Walmart Marketplace access assigned to their email addresses. This just means that they cannot get through the entire process that Walmart requires to create an account with their email address.

Yes, you will be able to send the invite. However, the remaining process after the invitation will be halted once an existing email is entered into the invitation.

What You Need To Do

Step 1: Login to your Walmart Seller Center account.

Step 2: Head up to the "Settings" area in the header area of the admin and hover your mouse over "Settings," then go down to "User Management" and open this page.

Step 3: Click on the button "Add New User" Enter the "First Name," "Last Name," "Email" (use one of your business or personal addresses," "Role," and then click "Add User" button.

Step 4: You will receive an invitation email inside the email box you entered in Step 3 with a link that will take you through the process. Click the link to continue the setup. Make sure you are not logged into your existing account when clicking on the link.

Step 6: Once you click this link, you will be able to set a password for the account. You're required to also put a few secret questions/answers for security on this account. Fill out the entire form and then create the account.

Now provide the login information to the user, and they will have access to your Walmart Seller Center account.

Common Questions and Answers

Q: How do I add a user to my Walmart seller account?

A: To add a user to your Walmart seller account, log in to your Seller Center, go to “Settings” > “User Management,” and click “Add New User.” Fill in the required details and the new user will receive an email invitation to set up their account.

Q: Can a Walmart seller have multiple accounts?

A: Walmart generally does not allow sellers to have multiple accounts without prior approval. Each account must be tied to a unique email address.

Q: Can I have 2 seller accounts?

A: While Walmart typically restricts sellers to one account, exceptions can be made under specific circumstances. Approval from Walmart is required for additional accounts.

Q: Does Walmart allow third-party sellers?

A: Yes, Walmart allows third-party sellers to list and sell products on its marketplace. Sellers must apply and meet Walmart’s criteria to join the platform.

Q: What should I do if I encounter issues adding a new user?

A: If you encounter issues, ensure the email address is unique and not previously used with another Walmart seller account. If problems persist, contact Walmart support for assistance.