Shopify's platform has its own payment option called Shopify Payments by Stripe. Part of that offering is the built-in Fraud analysis panel that you find on the order detail page. Since the payments are powered by Stripe, the Fraud analysis indicators are robust and focused on giving you the information needed to identify potential fraud.
Fraud Analysis Indicators
Here are some of the indicators you will see on the order detail page for each order so you can properly investigate if the order is determined to be a Medium or High risk.
- Characteristics of this order are similar to non-fraudulent orders observed in the past.
- Card Verification Value (CVV) is correct.
- Billing street address matches credit card's registered address.
- Billing address ZIP or portal code matches the credit card's registered address.
- There was 1 payment attempt.
- Payment was made with 1 credit card.
- Billing country matches the country from which the order was placed.
- The IP address used to place the order isn't a high risk internet connection (web proxy).
- Location of IP address used to place the order is Ottawa, Ontario Canada.
- Shipping address is 5 miles from the location of the IP address.
Third-Party Fraud Apps
There are also third-party apps that have their own settings and tools to identify fraud. One of the great features of Shopify is that these apps will show the information right inside the same panel that Shopify shows their analysis. One of our clients uses "ClearSale" which is similar to insurance for chargebacks. The order gets reviewed by ClearSale and once they clear it, if there is any fraud then you are not liable for it. That is also built into the same Fraud Analysis panel on the order detail page as well.
We help companies replatform to Shopify and retain their existing SEO traffic when migrating. If you have any questions about Shopify's fraud analysis or if you're looking to migrate to Shopify then contact us today.